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Should you have any questions please email velasouls@gmail.com as soon as concern arises.

Please read these Terms and Conditions carefully before using the https://www.velasouls.com website and engaging with content and services operated by Vela Souls.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.


Please give at least 12 hours notice if you are unable to keep your appointment. Family and or medical issues and emergency’s are an exception within reason. However with minor family and or medical issues phone contact within 6 hours is required.


All fees / prices set are subject to change without prior notice.

Payment Terms

Payments are either cash or EFT.  Invoices are sent via email and payment is required on or before your session unless otherwise agreed.

Right of Refusal

We reserve the right to decline a session without an obligation to provide any reason for doing so. We also reserve the right to reschedule a session at any time.


Vela Souls and or Yana Fay reserve the right to restrict, suspend or terminate access to its’ website and /or services for any reason at any time. We accept no responsibility for any interruption to services for reasons beyond our control. This Agreement supersedes all prior agreements, arrangements, warranties and understandings between you and us.


I, Yana Fay, am not a doctor of medicine and do not practice this, I facilitate Emotional Clearing services.

Please note that I do not diagnose, cure, heal, or treat diseases or otherwise prescribe medication of any kind.

I do/assist with emotional clearing using trauma release methods. The methods Vela Souls practioners use in sessions are an officially recognised method known as Spiral. This is a self-healing process which requires you to be present and give permission for access to your energetic field, engage in any integration tasks given before, during or after sessions.

Participation is voluntary, therefore the participant takes the full responsibility for him or herself, and for his or her actions during the sessions and thereafter.


Name *
• I understand that the sessions take place in a non-judgmental ‘safe space’ and that the content of our conversations and clearing work will be kept completely confidential within Vela Souls. *
• I understand that in working with either of the two practitioners of Vela Souls, both Nyaniso and Yana are available to me for support/ advice and they are both privy to all information regarding my journey. *
• I take full responsibility for my results. I realise that although the coaching and clearing work employed by the Spiral Practitioner have consistently produced - massive results with many other recipients, that these results typically come from ACTION taken after emotional shifts have taken place. I therefore resolve to take action after each session and to follow through on the tasks assigned to me by the practitioner at each level of the process. *
• I give the practitioner full permission to be honest and direct with me, to call me on my shit when necessary and to take me out of my comfort zone when required in order to help me get the results I seek. *
• I acknowledge that I may or may not FEEL any specific shifts during the course of the work and that the ‘proof of the pudding’ will be revealed when I attempt to undertake new behaviours or approaches to life. *
• I agree to provide Vela Souls with honest feedback for testimonial purposes *
• I understand that the Spiral Journal, and The Spiral FB community are designed to help me integrate and understand this work. I understand that journaling, sharing my experiences (however subtle they may be) will help me to process the change work more effectively and support me in getting value from the process. *